Terms & Conditions

All About Glitterbelles

We are a small UK based company supplying Tiaras, Bridal Jewellery and Fashion accessories through our website. We source our Jewellery from all over the world as we to strive to bring you good quality, well crafted products that are considerably more reasonably priced compared to the high street.

Most of our products are imported directly from our manufacturer, which enables us to cut costs and therefore pass great savings to our customers. We are consistently developing and our range is continually expanding as we endeavour to bring you more great quality and choice.

At Glitterbelles we want our customers to enjoy shopping with us. To assist our customers we kindly ask that you take the time to read our TERMS AND CONDITIONS. When purchasing from us you are stating that you have read our Terms and Conditions and that you agree to them. Should you have any questions please let us know… we always aim to please.

We can be contacted on the following number or please email.

Privacy Policy

At Glitterbelles we are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and we will never pass your information to any third parties.

We will only collect information about you to firstly process your order and secondly, to give us the opportunity to provide you with information about forthcoming events or special promotions that may be of interest to you.
We will not e-mail you in the future unless you have given us your consent and we will give you the chance to refuse any marketing email from us.

Online credit card transactions are securely processed via Paypal and we have no access to your credit card information. Where orders are processed over the phone we will carefully dispose of the information and it will not be stored for future use.

Payment Policy

We accept Credit and Debit card payments via Paypal but you do not need to have a Paypal account to use the service. We also accept, postal orders or bank transfers for UK customers only. We are very sorry but we DO NOT accept cheques. Payment must be received before goods are dispatched.

Returns Policy

Customers who wish to return or exchange items must do so within 14 days of receipt and you must contact us within 48 hours of delivery declaring your intention to return. The original postage will not be refunded and the customer must bear the cost of returning the item, except where the item is found to be faulty. We ask that you return the item (along with the correct receipt or proof of purchase) unused and unaltered and in its original packaging within the 7 days by a traceable method.

We will not be held responsible for damage or loss of goods through the postal system, therefore if your item arrives damaged at our premises we will not refund and it is up to you to claim from The Royal Mail. We would advise customers to send the returned goods back via RECORDED DELIVERY so they have proof of postage should the item get lost. Any orders returned without prior arrangement via email, letter or phone will not be accepted. Should we receive any returns that have been damaged in the post we will contact the sender. It is up to the sender to claim from the Royal Mail and we will not be involved in the process.

Customers are asked to be aware that there are some products that are exempt from our 14 day return policy. For hygiene reasons we regret that we are unable to accept returns on Tiaras and PIERCED Earrings and Jewellery sets that contain Tiaras or Pierced Earrings. Customers should also note that we do not sell our Tiaras on a buy on approval scheme.

Tiaras are very delicate and must be carefully handled. Our Tiaras only come in a standard size so it is most likely that your Tiaras will need to be adjusted to fit your head perfectly. We cannot accept returns on Tiaras, as we cannot re-sell Tiaras that have been worn or adjusted.

All our Tiaras are sent to us from our supplier in sealed bags. This is for hygiene reasons and is to protect our customers. This means that you can buy from us with confidence knowing that no one else has tried on your Tiara. All our Tiaras are dispatched with the sealed bags in place.

Customers should exercise care when removing the bags to ensure they do not damage the Tiara. We cannot be responsible for any damage caused.

Aftercare: Care should be taken when wearing our items. Products such as perfume and hair styling products can cause discolouration to the plating on the Jewellery or Tiaras. Contact with such items should be avoided.

All the Tiaras are sent in clear sealed bags.Where possible the bag should be retained and the Tiara stored in the bag to keep it Shiny and new.

Intended use

Risk in goods shall pass to the customer on delivery and Glitterbelles shall not in any way be liable for any injury harmful effects or significant loss resulting from the application of any inappropriate use, inadequate care, neglect, process treatment or storage of goods after delivery.

Copyright

This site is owned and operated by Glitterbelles. Photographs, designs and images found within this website are NOT in the public domain. Materials from this site may be NOT be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from us.

Any unauthorized use of any material or image appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil action.

Disclaimer

Care has been taken in the construction and formatting of this web site. The statements and information contained on this site are believed to be correct and are stated in good faith. However Glitterbelles shall not be liable for any loss, damage or inconvenience arising from inaccuracies.
All prices stated on this website are subject to change without notice.

Most Jewellery products by there very nature will tarnish and discolour with time. This is not a manufacturing fault and we will not be held responsible for any products that discolour. Most discolourations can be removed by gentle cleaning but we accept no responsibility for damage occurring through this process.

We cannot be held responsible for any allergic reaction arising from the use of our products.

Some of our products are suitable for children to wear but customers are asked to note that our products may contain small pieces and some sharp parts. Our items should always be handled with care and should not be given to unsupervised children. Our products are not toys. Glitterbelles accepts no responsibility for injury caused by the destruction, misuse or negligence of any of our items.